Frequently Asked Questions

Archive 2023-2024



All registered full-time students as well as degree-seeking co-op students are eligible to enroll in Purdue’s student insurance. 

Domestic students are not required to take the student insurance, but you are expected to have coverage outside of Purdue. Online only students are not eligible for student insurance.

All international students who are registered for classes, regardless of credit hours, visa status, or insurance policy type, are required to enroll in the University-sponsored medical insurance plan or to obtain an approved waiver of coverage by the enrollment/waiver deadline.

Frequently Asked Questions (FAQs)

Click a question below to expand its answer

AHP Account

How do I create an AHP account?

How do I update my contact information?


How do I enroll or apply for a waiver?

What happens if I miss the enrollment deadline?

How do I pay for my insurance?

What happens to my coverage when I graduate?

When am I covered? When do I get cards?

How do I change my benefits after the enrollment period ends?


How do I find an in-network doctor/provider?

When I get a service or prescription, how much do I have to pay?

International Students

How do I apply for a Social Security Number?

What are the immunization requirements?

How do I check the status of my waiver?

My waiver was denied. What do I do now?

I have a hold on my academic record for missing the enrollment deadline. How do I remove the hold?

Quick Reference

How Insurance Works

COVID-19 Resources

Benefits & Cost

Medical & Prescription




Purdue University requires all international students, regardless of visa status, insurance policy type, or number of credit hours taken, to participate in a University-sponsored medical insurance plan or to obtain an approved waiver of coverage. 

The Spring 23-24 waiver deadline ended 02/01/2024 at 5:00 PM EST. The online waiver system can no longer accept new waiver requests.

Regulatory Notices

Enhanced Products



Enrollment Information

Academic HealthPlans, Inc.
P.O. Box 1605
Colleyville, TX  76034


UnitedHealthcare Insurance Company
PO Box 809025
Dallas, TX  75380-9025
1 (888) 224-4754
UHC Customer Service

Student eligibility, International student requirements (e.g., immunizations, waiver process)

Purdue University Student Health Center

VSP Vision

This service is not administered by Academic HealthPlans.

Delta Dental

P.O. Box 9085
Farmington Hills, MI  48333-9085

24/7 In The Moment Counseling

ASAP - Academic Student Assistance Program

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
Dial 988 from any phone to be immediately connected