Frequently Asked Questions

Frequently Asked Questions (FAQs)

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AHP Account

How do I create an AHP account?

How do I update my contact information?


How do I enroll or apply for a waiver?

What happens if I miss the enrollment deadline?

How do I pay for my insurance?

What happens to my coverage when I graduate?

When am I covered? When do I get cards?

How do I change my benefits after the enrollment period ends?


How do I find an in-network doctor/provider?

When I get a service or prescription, how much do I have to pay?

International Students

How do I apply for a Social Security Number?

What are the immunization requirements?

How do I check the status of my waiver?

My waiver was denied. What do I do now?

I have a hold on my academic record for missing the enrollment deadline. How do I remove the hold?